How to add post-purchase offers to your Wix store

Guide · October 2026 · 8 min read

A post-purchase offer is a one-time deal shown to a shopper right after they check out — on the thank-you page — inviting them to buy something else with a discount code. It works because of one property no other upsell moment has: the sale is already done. You're not interrupting a checkout or risking a hesitant buyer; you're talking to someone who just decided to trust you with money.

This guide covers both ways to do it on Wix — manually with native tools, and automated with an app — and, just as important, how to measure the results honestly.

What a good post-purchase offer looks like

What to offer: pairings that work

The right featured product is usually the natural next step from what they just bought, not a random best-seller. A few patterns that work across store types:

Don't guess: open your orders and look for products that already appear together, or items your repeat customers buy second. Your own order history is better product research than any trend list.

How much discount: the honest math

Post-purchase offers are cheap because the traffic is free — you're monetizing shoppers who already converted. Run the numbers on your own prices before picking a percentage:

If redemption lands at 2% instead of 4%, the offer still pays for itself — the only real costs are the discount and a few minutes of setup. That asymmetry is why the after-checkout moment is the safest place to experiment with offers: the downside is capped, the upside is a second order you would never otherwise have had.

The manual way (Wix native, free)

  1. Create a coupon. Wix Dashboard → Stores → Coupons → New Coupon. Choose a percentage-off or money-off coupon, scope it to the product you'll feature, and set an expiry. Give the code a name you'll recognize later — you'll be reading it in reports.
  2. Edit your thank-you page. In the Wix Editor, open your site's Thank You page and add a text section with the offer and the code. Keep it short and specific to one product.
  3. Track it yourself. Search your orders for the coupon code in Stores → Orders, or export orders to a spreadsheet and count redemptions per week.

The coupon-setting almost everyone gets wrong

When you create a percentage-off coupon in Wix, the default applies it once per order, to the lowest-priced eligible item — which is probably not what you meant by "10% off the serum". If the offer should discount the featured product properly, switch the coupon to apply to each eligible item and scope it to that product only. Check this setting every time: it's the difference between a predictable deal and a support ticket.

The catches you'll hit

The manual route works for proving the concept. But shoppers have to type the code by hand (many won't), the offer shows to every order forever with no one-time logic, and the measurement is a spreadsheet chore. Most stores that stick with post-purchase offers eventually automate — that's the category CartRise lives in, and we'll be upfront that this guide is written by the people who make it.

The automated way (with an app)

  1. Install. From the Wix App Market, add a post-purchase offers app (CartRise is one; there are others). Installation adds the offers panel to your Wix dashboard.
  2. Point it at a coupon. You create the coupon in Wix exactly as above — the app's job is showing it at the right moment, copying the code for the shopper, and matching products. CartRise checks the coupon is live and warns you if its scope doesn't match the offer.
  3. Pick the product and copy. Choose what to feature, write the headline, set the accent to match your store. Match your store's look automatically where possible — the offer should feel like part of your store, not a third-party banner.
  4. Watch the dashboard. Every shown / clicked / attributed event lands in your dashboard with the order and revenue attached.

How to measure it honestly

This is where post-purchase offers usually go wrong. Two numbers get confused:

A tool that counts clicks as "revenue earned" is telling you a story. Insist on redemption-based attribution: the offer's code was used on a real, paid order. That's the standard CartRise was built around — it counts an order only when the code it gave out is redeemed, and shows you the per-offer breakdown so you can compare offers against each other.

A weekly check is enough. Look at three numbers: how many shoppers saw the offer, how many redeemed the code, and the revenue of those orders. If shown is high and redemptions are near zero, the problem is the pairing or the copy — not the channel. Swap the featured product before touching the discount.

Questions people ask

Will a post-purchase offer hurt my checkout conversion?

No — that's the point of doing it after checkout. The first order is already paid before the offer appears, so there is no cart to abandon and no checkout to slow down. Risk only appears if you move the offer before payment.

How often should I change the featured product?

Rotate it whenever the offer feels stale — monthly is a reasonable rhythm, or whenever your best-seller changes. Because the offer shows once per shopper, most buyers only ever see one version anyway.

Do shoppers really redeem a code on a second purchase?

Fewer than click the offer — that's normal, and why you should measure redemptions, not clicks. The shoppers who do redeem are the highest-intent ones: they just bought, and they came back within minutes.

Should the offer discount stack with other coupons?

Wix applies one coupon per order, so a redeemed offer code won't stack with another discount. Scope the offer's code to the featured product so the deal stays predictable and your margin stays intact.

Quick setup checklist

Get CartRise on the Wix App Market — free plan, one live offer

CartRise's free plan includes one live offer and the full statistics dashboard, so you can prove the concept on your store before paying anything.

Next: your Wix thank-you page is your most under-used page →  ·  Related: how to create a discount code in Wix  ·  the best upsell apps for Wix, compared